Global Emergency Telephone Service


Background of the GHS

Global Emergency Telephone Service

Many countries have now adopted GHS as the basis for safety data sheets (SDSs) and labeling regulations. Most of these countries have adopted the standard GHS requirements, but some have adopted more stringent requirements for emergency response information. GHS requires the inclusion of an emergency telephone number in section 1 of the product's SDS for emergency advice on accidents and incidents that may occur during chemical transportation and handling. The availability of a 24/7 emergency contact number for incidents involving its products facilitates transporters, managers, and responders to better understand the hazardous characteristics of hazardous chemicals and to take timely action.

About Us

We offer a global emergency telephone service to help you comply with chemical safety regulations and reduce risks to your organization and supply chain.

Our company provides specialist 24/7 helplines, software, and advice to respond quickly and effectively to incidents involving hazardous chemicals. We also ensure compliance with the relevant parts of numerous regulations, such as EU REACH Annex II subsection 1.4 and 49 CFR 172.604. Our incident response team has extensive experience in handling such incidents worldwide and can advise on the best course of action in the event of an incident involving your chemical.

Our global emergency response helpline service operates 24 hours a day, every day of the year through a network of international telephone numbers and local language speakers to provide uninterrupted, reliable service. Our services are designed to minimize the impact of hazardous chemicals on personnel, the environment, assets, and reputation, and to provide consistently high-quality response and transparency across global organizations.

Our Global Emergency Telephone Service

We provide the most appropriate advice for emergencies—both on-site and off-site—based on your SDS, example emergency scenarios, spreadsheets containing product names and bills of materials, and information from the vendor SDS. Our company's global emergency telephone number and emergency response services for companies include:

  • Identification of emergency telephone number requirements for different countries
  • Timely 24/7 helpline support
  • SDS management and REACH
  • Communication with your supplier to ensure that all SDSs are available and up-to-date
  • Preparation of SDS and labeling for compliance with GHS standards in different countries and regions
  • Compliance consulting for the transportation of dangerous goods and hazardous chemicals
  • Compliance guidelines for chemical import and export
  • Technical assistance in product recalls
  • Review of emergency plans and procedures
  • Other customized services

Benefits of Our Global Emergency Telephone Service

  • Global multilingual services
  • Local emergency numbers available worldwide
  • Dedicated customer service helpline
  • Real-time compliance advice
  • Reduced incident severity and costs
  • Post-incident reporting
  • Failover and secure operations to ensure every call is received
  • Customized call handling rules to meet industry needs
  • Effective transportation

Our Procedure of Global Emergency Telephone Service

Our Procedure of Global Emergency Telephone Service

Our Advantages

  • Our team of experts has extensive experience dealing with chemical incidents.
  • Our multilingual support ensures companies communicate effectively with emergency services and regulatory authorities in different regions around the world.
  • Our service is customizable and can be tailored to meet the specific needs of each individual company.

If you need help or have a question, please feel free to contact us for more details.

Contact Us

We're open for any suggestion or just have a chat with us.

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